LastPass monitors third party data breaches in one place, keeping you. Learn how a digital vault can secure your online life. Secure and simplify online shopping by storing your payment information in a digital wallet. Just in case the team needs to track it, the issue was that I couldn't renew my subscription, and was just getting a "you're already subscribed" message when I tried. Automatically fill in online logins, forms, payment information, and more with LastPass autofill. (Ideally it would be great to have email support again in general for accessibility reasons, but I know that is less likely to change.)Īs far as my initial issue, thankfully the good old "wait 24 hours" strategy seems to have worked. If you're able to pass along feedback at all, it would be great to have this reworded to clarify that LastPass Premium users also do not have access to email support.
LASTPASS SUPPORT PHONE FREE
You're right, this was an error on my part-I checked the "What levels of customer support does LastPass offer?" article, and was confused by "all LastPass Free users have Basic support." Since I'm a premium user, I didn't think this applied to me, but I can see now where I misread it. If this is a technical error or an intentional choice (hopefully not) then it really needs to be fixed for accessibility.
I'm assuming this is a technical issue, but the How do I report a bug page directs me to the same menu, so here we are.Īm I missing a step here? This could definitely be my error, but I've exhausted all my ideas. (As a note, the second screenshot is after ensuring I am logged in-"LastPass User" was autofilled, but still no email options.) All options lead me to the following menu, with no option other than "Call Me." Delivering powerful collaboration tools and. Providing seamless, on-demand support and assistance. GoTo is at the forefront, ready to help everyone take on all challenges, including: Facilitating flexible, hybrid and remote work policies. I've tried "Contact Support" at the bottom of this article, as well as the usual "Contact Support" links on the bottom of other articles. Given LastPass history with security incidents and considering the severity of this latest breach, nows a better time than ever to seek an alternative. We’re witnessing an evolution of the modern workforce, and the revolution of the modern workplace. For assistance configuring or managing LastPass please contact LastPass support. Duo policy questions, or Duo authentication approval issues. Official support pages say that email support is available, so I'm not sure why I don't have the option. Please contact LogMeIn to request Duo Universal Prompt support for LastPass. So far, every single way I approach this, I can only contact them by phone. I need to contact support via email, I cannot contact them via phone due to my disabilities.
I'm giving the benefit of the doubt and assuming it's a technical error, but I also can't submit a bug report for the same reason, so this is my best option.įor some background: I have worked in customer support for years with multiple companies, so I am well aware that contacting support can be confusing I've tried multiple workarounds with no success. I'm having a lot of difficulty contacting Support.
0 kommentar(er)
